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Interfaces & Third-Party Integrations

Bridging Your Systems Securely & Seamlessly via Open-API Interfaces

At Grey Rhino IT, we specialise in integrating your existing systems with third-party platforms using open API interfaces. Whether you need to sync order data, share shipment status, integrate customs information, or connect with vendor / logistics partner systems, we ensure secure, reliable, scalable, and maintainable interfaces that improve visibility, reduce manual work, and drive operational efficiency.

Why Interfaces & Integrations Matter

  • Problems without good integration: disconnected systems, lots of manual data transfers, delays, errors.
  • What good integration brings: real-time data, smoother workflows, automation of repetitive tasks.

Our Capabilities

  • Designing & building open APIs.
  • Mapping & transforming data (handling various formats and endpoints).
  • Providing middleware or connectors to glue systems together.
  • Custom integrations with key systems (ERP, SCM, customs, freight/cargo, agents).
  • Ongoing maintenance, version control, and monitoring of interfaces.

Technical Approach & Best Practices

  • Decide early on design-first vs code-first when defining API specs.
  • Use standard protocols (REST, JSON or XML; possibly GraphQL) consistently.
  • Make endpoint/resource naming clear, version your APIs.
  • Have robust error handling, logging, and monitoring.
  • Deal properly with rate limits, retries, and ensure data consistency.

Benefits

Higher operational efficiency

Manual data entry and failed transfers cost you staff time and introduce risk. Interfaces automate data flow so you can reduce delays and focus on strategy.

Real-time visibility across systems

With integrations, you get up-to-date information from partners, carriers, customs or suppliers — enabling proactive decision-making.


Reduced errors & improved data integrity

Standardised formats, validation, and error handling reduce mistakes and mismatches.


Scalable architecture for future growth

New partners or systems can be integrated more easily down the line. Versioning and modularity help your system evolve without breaking existing workflows.

What Our Clients Say

- Jérome Dalias, Advanced Maritime Transports

We managed to replace multiple Excel sheets with one unified system so 
we finally gained a complete overview of our operations!"

- Carlos Alberto, Fleet & Husbandry Manager for All Brokerage Solutions Lda.

With Grey Rhino I'm finally in control of all our Crew Operations 
without having to hire more people!

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