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Discover the ultimate logistics Port Call app designed to enhance your control over critical tasks by simplifying portal implementations, vessel control, pre-planning and gain unmatched efficiency in managing logistics.

Platform Capabilities

Discover the ultimate features provided by us to ensure your logistics progress in an umatched, innovative and real-time efficiency.

Pre-Arrival Planning & Coordination

Initiate port call files from vessel ETA notification; coordinating berth scheduling, service providers, and pre-arrival documentation.

Service Order Management

Issue, track, and confirm all port services — pilotage, stevedoring, bunkering, ship chandlering, waste management — with centralized records.

Port Disbursement Account (DA)

Build Proforma DAs from estimated costs, track actual costs as they occur, and generate Final DAs with full supporting documentation.

Vessel Turnaround Tracking

Monitor key turnaround milestones; arrival, berthing, cargo operations start/completion, sailing — giving all stakeholders live visibility.

Documentation & Compliance

Manage all port call documentation — notices of readiness, statements of facts, bills of health, customs submissions.

ERP Systems Integration

Record all crew expenditure via Zoho CRM solutions to manage wages, travel, accommodation, medical, training per logistics.

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Trusted by 60+ logistics companies across Asia, Africa & Europe.

Faster Turnarounds. Tighter Coordination. Every Port Call Managed.

This module gives shipping agents, port operators, and vessel managers a single platform for coordinating every aspect of a port call.

Operational Visibility

Eliminate the daily 'where is it?' calls.

Know exactly where every shipment, task, and workflow stands — at any moment. Give your teams the live operational picture they need to prevent delays.

Process Automation

Stop paying skilled people to do data entry.

Replace repetitive manual tasks in finance and logistics with intelligent automation that runs accurately, consistently, and at scale.

Document Control

Never lose a document during customs query.

Every shipping document, compliance certificate, and invoice — organized, versioned, and instantly retrievable. Audit-ready by default, not by scramble.

Invoice Management

Cut invoice processing time by up to 60%.

Structured approval workflows, automated validation, and faster cycle times — so your finance team closes on time, every time, without chasing signatures.

Performance Analytics

Make decisions on what's happening now.

Turn the operational data you're already generating into clear KPI dashboards your leadership team can act on without waiting for a weekly report.

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System Integration

One source of truth across your entire operation.

Connect cleanly with your existing ERP, accounting, and business systems, and the data stays accurate across every platform without manual reconciliation.

Sectors & Industries

Built with the operational complexity of your industry in mind, not adapted. Explore how we support logistics and supply chain leaders across six core sectors.

Manufacturing

Connecting production schedules, supplier logistics, and delivery workflows in one operational platform.

Project Cargo & Oversized Loads

Managing the documentation, coordination, and compliance complexity of high-value shipments.

Energy & Utilities

Supporting the critical supply chain and project logistics that keep energy infrastructure operational.

Freight Forwarding

End-to-end visibility and automation for freight forwarders managing multi-modal shipment complexity.

Port & Terminal Operations

Streamlining port calls, cargo coordination, and crew logistics for faster vessel turnaround.

Parcel & Courier Services

Scaling parcel operations with intelligent routing, tracking, and invoice automation.

Implementation Roadmap

Discovery & Process Mapping
PHASE 1 - Discovery and Planning
We review your current workflow, identify bottlenecks, and define the exact requirements for your logistics operation.
Setup and Configuration
PHASE 2 - Setup and Configuration
We configure the solution, align it with your processes, and prepare the system for your team and data.
Implementation & Integration
PHASE 3 - Execution and Integration
We connect the platform with your existing tools, test the workflow, and begin execution across key business functions.
Testing, Training & Optimization
PHASE 4 - Review and Optimization
We validate results, train users, and refine the process to improve efficiency, accuracy, and visibility.
Case Study

How a Multi-Port Shipping Agency Reduced DA Preparation Time by 71% and Eliminated Principal Disputes Across 300+ Annual Port Calls.

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The Challenge         >>>>

One of the established port agencies managed over 300 vessel port calls annually across 32 ports — coordinating operations through email, phone, and individually maintained spreadsheets with no centralized platform connecting activity across the network. Final Disbursement Account preparation was consuming an average of 26 hours per port call, assembled manually from invoices and confirmations received across separate channels and still regularly requiring revision after principal review. Principal disputes — where vessel owners challenged DA items — were occurring at approximately 12 per quarter, each requiring significant documentation.

The Solution            >>>>

Grey Rhino IT's Port Call module was deployed across all 32 ports — standardizing the pre-arrival, operations, and post-departure workflow with port-specific service provider directories, disbursement categories, and document requirements configured for each location. Proforma DA templates were built per vessel type and trade route, and the Final DA workflow was structured to build automatically from confirmed cost entries with supporting documentation attached at source. Principal reporting templates were configured in the format required by each principal — reducing report preparation from a drafting task to a review-and-send process.

The Results.

Final DA preparation time fell by 71%, and principal disputes dropped by 78% in the 12 months following implementation — attributed directly to the completeness of supporting documentation now attached to every DA at source. Pre-arrival coordination completion rates improved to 83%, and response times to principal status enquiries fell from hours to minutes. The agency recorded its lowest dispute rate in 3 years, and senior port agents reported a material shift in how they spent their working week — less time on administration, more time on the client relationship management that drives commercial growth and value to the business across the operations.

Frequently Asked Questions

Does the Port Call module support multiple ports simultaneously?

Yes. Port agents managing multiple ports can operate all locations within a single platform — with separate port call files per port and consolidated reporting across the portfolio.

Can we generate Proforma and Final Disbursement Accounts from within the system?

The Port Call module includes structured DA management — building Proforma DAs from estimated cost inputs and generating Final DAs from confirmed actuals, with full supporting documentation attached.

Does it integrate with the Cargo and Crew modules?

The Port Call module connects natively with Grey Rhino IT's Cargo Module and Crew Module — meaning cargo operations and crew changes associated with a port call are managed within the same environment.

How are vessel arrival notifications handled?

ETA and arrival notifications can be logged directly into the platform, triggering the pre-arrival workflow checklist and alerting all relevant service providers — ensuring coordination begins the moment arrival confirmation is received.

Ready to drive your operations with excellence?

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